Outages & Safety
Sometimes, outages can be inevitable despite best efforts. Beaches Energy strives to keep you and your family safe during storms, power outages, and other emergencies. If you need immediate assistance, please use our 24-hour Emergency Service line. For other inquiries, click here.
Report an Outage
Power Outage
24-hour emergency service line to report power outages, downed power lines, and trees/limbs in power lines.
Streetlight Issues
Report streetlight problems, including streetlight outages or pole and glass damage.
Water, Sewer, Stormwater, or Sanitation Issues
Contact Public Works at 904-247-6219 for non-urgent issues. For after-hours and emergencies, call 904-247-6278.
Energy Brings Us Together
Service area
Beaches Energy Services provides electric service to more than 36,000 customers in Duval and St. Johns counties.
Restoring Power
Beaches Energy always works to restore power as efficiently and safely as possible. We prioritize critical infrastructure, repairing damaged lines, and safely restoring service to homes and businesses as quickly as possible.
Stay Safe & Be Prepared
Beaches Energy makes it a priority to provide our customers with information needed to keep you and your family safe during storms, power outages, and other emergencies.
Common Outages & Prevention
See the most common causes for power outages in our service area and how we work to prevent them.
