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Beaches Energy Services

11 North 3rd Street

Jacksonville Beach, FL 32250

Phone: 904-247-6241

Hours of Operation

Business Hours: 8:00am - 5:00pm

Customer Care Lobby & Drive Thru Hours: 8:00am - 4:30pm

24-Hour Emergency Service: 904-247-6171

beaches energy team

Urgent Contact Information

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Power Outage

24-hour emergency service line to report power outages, downed power lines, and trees/limbs in power lines.

Call 904-247-6171

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Streetlight Issues

Report streetlight problems, including streetlight outages or pole and glass damage.

Report Now

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Water, Sewer, Stormwater, or Sanitation Issues

Contact Public Works at 904-247-6219 for non-urgent issues. For After-hours and Emergencies, call 904-247-6278

Call 904-247-6219

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Need More Outage Information?

Get information on outages, alerts, and restoring power.

Additional Contact Information

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Customer Care

New service, billing, energy audit surveys, and surge protection. Call 904-247-6241

Call 904-247-6258 for service upgrades or relocation of utility lines.

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Administration

Electrical engineering and construction electric plans: Call 904-247-6281

Hearing and Speech Impaired Customer Service

Contact us through the Florida Relay Center:

  • Voice 1-800-955-8770
  • TTY (Text) 1-800-955-8771

Sunshine 811

Call before you dig to avoid hitting underground facilities

1-800-432-4770

Contact Us Online

Just as customers have a right to be treated in a respectful, courteous manner, our employees have a right to work in a safe, professional, and productive work environment.

Learn more in the Customer Code of Conduct.